
Monitor every Google review, reply from one inbox with pre-built templates, and turn 5-star feedback into your strongest sales asset.
Authorize your Google Business Profile once in Settings. All your locations and reviews sync automatically within minutes.
Every new Google review appears in your CRM inbox. Filter by location, rating, or reply status. Pending reviews are flagged immediately.
Pick a template, personalize it in seconds, and post your reply directly to Google without leaving the CRM. Your reply rate climbs automatically.
Stop logging into Google manually to check reviews. Your entire reputation — across every location — lives here. One view. One reply flow. Full control.
Excellent work from start to finish. The crew showed up on time, cleaned up every day, and the finished roof looks incredible. Highly recommend.
Thank you so much James — it was a pleasure working with you. We appreciate you taking the time to leave a review!
Good quality work overall. A few small things needed fixing but they came back quickly to resolve. Would use again.
These guys are the real deal. Professional, fast, and the price was very fair. Will definitely call them for future projects.
Robert, we really appreciate your kind words! Looking forward to working with you again.
Communication could have been better. Work quality was fine but we had to follow up multiple times for updates.
All Google Business locations feed into one inbox. No switching tabs, no missed reviews.
System templates for 5-star, 4-star, neutral, and negative reviews. Personalize and post in seconds.
See your average rating, reply rate, and 30-day trend. Know exactly where you stand.
Color-coded pending vs. replied status across all locations. Never miss an unanswered review.
Dedicated template category for 1-3 star reviews. Handle complaints professionally every time.
Build your own library of brand-voice replies. Save once, use across your whole team.
Kaching ships with 21 professionally crafted reply templates across 7 categories — from 5-star thank-you replies to de-escalation templates for 1-star complaints. Build your own custom library on top.
Thank you so much for the kind words, {{reviewer_name}}! It was a pleasure working with you and we're thrilled you're happy with the results.
Thanks for the great review, {{reviewer_name}}! We appreciate your feedback and look forward to exceeding your expectations next time.
Hi {{reviewer_name}}, we sincerely apologize for your experience. This is not the standard we hold ourselves to and we'd love to make it right.
Thanks {{reviewer_name}}! Your roof is built to last 30+ years and we stand behind our work 100%. Call us anytime!
Before any prospect calls you, they check your Google rating. A 4.0 vs a 4.7 is the difference between getting the call or losing it to your competitor.
of consumers trust Google reviews as much as personal recommendations
more reviews needed to cancel out the impact of one 1-star review
increase in calls when average rating improves from 3.5 to 4.5 stars
optimal response window — reviews replied to within 48 hours show higher satisfaction
pre-built templates in your Kaching inbox — zero-effort professional replies
Connect your Google Business Profile and start monitoring, replying, and growing your rating — all from inside your CRM.