Built for Contractors
PLATFORM / GOOGLE REVIEWS
REPUTATION
Your Rating Is Your Revenue. Protect It.
Monitor every Google review, reply from one inbox with pre-built templates, and turn 5-star feedback into your strongest sales asset.
INTEGRATEDGOOGLE
AVG DEPLOYMENT24-48 HRS
REVENUE ENGINEACCELERATED
01 / HOW IT WORKS
THREE STEPS TO A STRONGER RATING
01
Connect Google Business
Authorize your Google Business Profile once in Settings. All your locations and reviews sync automatically within minutes.
02
Reviews Land in Your Inbox
Every new Google review appears in your CRM inbox. Filter by location, rating, or reply status. Pending reviews are flagged immediately.
03
Reply With One Click
Pick a template, personalize it in seconds, and post your reply directly to Google without leaving the CRM. Your reply rate climbs automatically.
02 / INBOX OVERVIEWONE INBOX.
ONE INBOX.
ALL REVIEWS.
Stop logging into Google manually to check reviews. Your entire reputation — across every location — lives here. One view. One reply flow. Full control.
Avg Rating
4.3
47 reviewsPending Reply
6
awaiting responseReply Rate
78%
of all reviewsLocations
3
synced locationsFilter by star rating, location, or reply status
Inline reply composer with template picker
Color-coded pending vs. replied status badges
Refresh sync to pull latest reviews on demand
Reply logged with timestamp for compliance
Marketing / Reputation
Reviews & Reputation
Refresh
4.3
Avg Rating6
Pending78%
Reply Rate+0.2
TrendJ
James Whitmore2 days ago
Excellent work from start to finish. The crew showed up on time, cleaned up every day, and the finished roof looks incredible. Highly recommend.
Your Reply
Thank you so much James — it was a pleasure working with you. We appreciate you taking the time to leave a review!
Replied
S
Sandra T.5 days ago
Good quality work overall. A few small things needed fixing but they came back quickly to resolve. Would use again.
Pending
R
Robert Chen1 week ago
These guys are the real deal. Professional, fast, and the price was very fair. Will definitely call them for future projects.
Your Reply
Robert, we really appreciate your kind words! Looking forward to working with you again.
Replied
M
Maria G.2 weeks ago
Communication could have been better. Work quality was fine but we had to follow up multiple times for updates.
Pending
47 reviews synced across 3 locations
Live
03 / CAPABILITIESEVERYTHING YOU NEED
EVERYTHING YOU NEED
TO OWN YOUR REPUTATION
Unified Review Inbox
All Google Business locations feed into one inbox. No switching tabs, no missed reviews.
21+ Pre-Built Templates
System templates for 5-star, 4-star, neutral, and negative reviews. Personalize and post in seconds.
Rating Trend Tracking
See your average rating, reply rate, and 30-day trend. Know exactly where you stand.
Reply Status Tracking
Color-coded pending vs. replied status across all locations. Never miss an unanswered review.
Negative Review Protocol
Dedicated template category for 1-3 star reviews. Handle complaints professionally every time.
Custom Template Library
Build your own library of brand-voice replies. Save once, use across your whole team.
REPLY TEMPLATES21 TEMPLATES.
Start Free Trial
21 TEMPLATES.
READY TO DEPLOY.
Kaching ships with 21 professionally crafted reply templates across 7 categories — from 5-star thank-you replies to de-escalation templates for 1-star complaints. Build your own custom library on top.
5-STAR6
4-STAR4
NEUTRAL3
NEGATIVE4
THANK YOU2
PROFESSIONAL2
Marketing / Reply Templates
Reply Templates
21 templatesFive Star Warm Thank You5-STAR
systemThank you so much for the kind words, {{reviewer_name}}! It was a pleasure working with you and we're thrilled you're happy with the results.
Four Star Appreciation4-STAR
systemThanks for the great review, {{reviewer_name}}! We appreciate your feedback and look forward to exceeding your expectations next time.
Negative — Empathy FirstNEGATIVE
systemHi {{reviewer_name}}, we sincerely apologize for your experience. This is not the standard we hold ourselves to and we'd love to make it right.
My Custom Reply — RoofingCUSTOM
Thanks {{reviewer_name}}! Your roof is built to last 30+ years and we stand behind our work 100%. Call us anytime!
+ New Template
WHY IT MATTERSYOUR RATING
YOUR RATING
IS YOUR
CLOSE RATE
Before any prospect calls you, they check your Google rating. A 4.0 vs a 4.7 is the difference between getting the call or losing it to your competitor.
88%
of consumers trust Google reviews as much as personal recommendations
7x
more reviews needed to cancel out the impact of one 1-star review
40%
increase in calls when average rating improves from 3.5 to 4.5 stars
< 48h
optimal response window — reviews replied to within 48 hours show higher satisfaction
21+
pre-built templates in your Kaching inbox — zero-effort professional replies
Start Now
PROTECT YOUR GOOGLE RATING
Connect your Google Business Profile and start monitoring, replying, and growing your rating — all from inside your CRM.