KachingThe CRM for Contractors
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Kaching

The CRM for Contractors

Built for roofers, HVAC techs, plumbers and contractors who run lean teams and need a CRM that keeps up with the job site.

hello@kachingcrm.com
1-833-852-2464
System Active

Features

DEMAND & PIPELINE

  • Pipeline
  • Contacts
  • Lead Intake
  • Estimates
  • Quotes
  • Invoices
  • Dashboard
  • Playbooks
  • Segments

OPERATIONS & FIELD

  • Field Jobs
  • Automations
  • Phone & SMS
  • Map Tracking
  • Tasks
  • Client Portal
  • Mobile App
  • AI Visualizer
  • CarPlay

GROWTH & SCALE

  • Analytics
  • Commissions
  • Team Access
  • Reputation
  • Subcontractors
  • Price List
  • Materials
  • Campaigns
  • Integrations

Trades We Serve

  • GENERAL CONTRACTORS
  • ROOFING
  • HVAC
  • ELECTRICAL
  • PLUMBING
  • PAINTING
  • Renovation
  • LANDSCAPING
  • FLOORING
  • CONCRETE
  • EPOXY FLOORING
  • KITCHEN REMODELING
  • BATHROOM REMODELING
  • FENCING & DECKS
  • WINDOWS & DOORS
  • View All 40+ Trades

Comparisons

  • Kaching vs. The Rest
  • Kaching vs. Jobber
  • Kaching vs. Workiz
  • Kaching vs. ServiceTitan
  • Kaching vs. Plannit
  • vs Housecall Pro

Company

  • About
  • Pricing
  • Documentation
  • Built On
  • Partner Program
  • FAQ
  • Contact
  • Get Started

Starting at

Get StartedBook a demo
Kaching

The CRM for Contractors

Built for roofers, HVAC techs, plumbers and contractors who run lean teams and need a CRM that keeps up with the job site.

hello@kachingcrm.com
1-833-852-2464

Get StartedBook a demo

© 2026 Kaching. All rights reserved.

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PHONE & SMS
Built for Contractors
PLATFORM / BUILT-IN CALLING

PHONE & SMS

Call, Text, Log. Never Switch Apps.

A built-in phone system inside your CRM. Make calls, send texts, and have every conversation automatically logged to the contact record.

Start Free Trial
VoIP + SMSBUILT-IN
AVG DEPLOYMENT24-48 HRS
REVENUE ENGINEACCELERATED
START FREE FOREVER
01HOW IT WORKS02OVERVIEW03ANATOMY04RELATED
01 / THE REVENUE GAP

Three steps to revenue.

01

Get your CRM phone number

A local or toll-free number is provisioned for your account. Calls ring inside the CRM and on your mobile.

02

Call or text from any record

Click the phone icon on any contact, deal, or estimate to call or text them instantly.

03

Everything logged automatically

Call duration, outcome, and notes are saved to the contact. No manual entry required.

02 / Overview

PHONE & SMS

Stop switching between your phone, your CRM, and a notepad. Kaching's built-in phone system lets you call and text clients directly from their contact record, log call outcomes instantly, and see a full communication timeline — no integrations, no extra apps.

Make and receive calls from inside the CRM
Send and receive SMS text messages per contact
All calls automatically logged with duration and outcome
Voicemail drop — leave a pre-recorded message in one click
Call recording with automatic transcription
Analytics: call volume, response rate, and talk time per rep

Voice Network / Comms Hub

Provider Sync: Secure Digital Line active

LIVE_CONNECTION
Integrated Dialer
1
2
3
4
5
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*
0
#
Initiate Call
Marcus Chen04:12
Incoming Call
Sarah Miller12m ago
SMS Thread
Robert Fox1h ago
Voice Drop

Thread: Marcus Chen

Transcription Bot Active

System Check: "Hi Marcus, confirming our technicians are 15 minutes away from your property at 1248 Oakwood Ave."

SENT VIA SMS_BRIDGE // 09:12 AM

"Great, I'll be there to let them in. Thanks for the heads up!"

RECEIVED // 09:14 AM
Apply Text Template...
Call Record LogREC_ID: AUDIO_8429.MP3
Meta Sync: OK
03 / SYSTEM COMMS

THE VOICE NETWORK

1

Integrated Dialer

One-click calls with system-level logging.

2

SMS Threads

Clean visual history of text conversations with clients.

3

Call Recordings

Secure storage of all calls for quality and training.

4

Text Templates

Engineered responses for common site updates and alerts.

5

Transcription Bot

AI-driven text conversion of every call for easy searching.

6

Communication Meta

Technical logs of duration, timestamps, and caller IDs.

1
2
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4
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6

Voice Network / Comms Hub

Provider Sync: Secure Digital Line active

LIVE_CONNECTION
Integrated Dialer
1
2
3
4
5
6
7
8
9
*
0
#
Initiate Call
Marcus Chen04:12
Incoming Call
Sarah Miller12m ago
SMS Thread
Robert Fox1h ago
Voice Drop

Thread: Marcus Chen

Transcription Bot Active

System Check: "Hi Marcus, confirming our technicians are 15 minutes away from your property at 1248 Oakwood Ave."

SENT VIA SMS_BRIDGE // 09:12 AM

"Great, I'll be there to let them in. Thanks for the heads up!"

RECEIVED // 09:14 AM
Apply Text Template...
Call Record LogREC_ID: AUDIO_8429.MP3
Meta Sync: OK
04 / LEARN MORE

ALL TOOLS

VIEW ALL TRADES

PIPELINE

DEAL TRACKING

LEAD CAPTURE

INTAKE FORMS

AI VISUALIZER

FIELD SALES

ADAPTIVE QUOTES

QUOTE BUILDER

Start Now

CALL SMARTER, NOT HARDER

See how this feature fits into your workflow.