KachingThe CRM for Contractors
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Kaching

The CRM for Contractors

Built for roofers, HVAC techs, plumbers and contractors who run lean teams and need a CRM that keeps up with the job site.

hello@kachingcrm.com
1-833-852-2464
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Features

DEMAND & PIPELINE

  • Pipeline
  • Contacts
  • Lead Intake
  • Estimates
  • Quotes
  • Invoices
  • Dashboard
  • Playbooks
  • Segments

OPERATIONS & FIELD

  • Field Jobs
  • Automations
  • Phone & SMS
  • Map Tracking
  • Tasks
  • Client Portal
  • Mobile App
  • AI Visualizer
  • CarPlay

GROWTH & SCALE

  • Analytics
  • Commissions
  • Team Access
  • Reputation
  • Subcontractors
  • Price List
  • Materials
  • Campaigns
  • Integrations

Trades We Serve

  • GENERAL CONTRACTORS
  • ROOFING
  • HVAC
  • ELECTRICAL
  • PLUMBING
  • PAINTING
  • Renovation
  • LANDSCAPING
  • FLOORING
  • CONCRETE
  • EPOXY FLOORING
  • KITCHEN REMODELING
  • BATHROOM REMODELING
  • FENCING & DECKS
  • WINDOWS & DOORS
  • View All 40+ Trades

Comparisons

  • Kaching vs. The Rest
  • Kaching vs. Jobber
  • Kaching vs. Workiz
  • Kaching vs. ServiceTitan
  • Kaching vs. Plannit
  • vs Housecall Pro

Company

  • About
  • Pricing
  • Documentation
  • Built On
  • Partner Program
  • FAQ
  • Contact
  • Get Started

Starting at

Get StartedBook a demo
Kaching

The CRM for Contractors

Built for roofers, HVAC techs, plumbers and contractors who run lean teams and need a CRM that keeps up with the job site.

hello@kachingcrm.com
1-833-852-2464

Get StartedBook a demo

© 2026 Kaching. All rights reserved.

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MILESTONE-BASED BILLING
Built for Contractors
PLATFORM / MILESTONE BILLING

MILESTONE-BASED BILLING

Break complex projects into milestones. Bill as work is completed and approved.

Define project phases, set billing amounts per milestone, and generate invoices automatically when clients approve completed work.

Start Free Trial
Drag-to-ReorderYES
Client Approval FlowBUILT IN
Auto-Invoice on CompletionON
START FREE FOREVER
01FEATURES02HOW IT WORKS03USE CASES04BENEFITS
01 / FEATURES

Built for Project-Based Billing.

Milestone billing gives you full control over multi-phase projects — from defining phases to collecting payment on each one.

Milestone Builder

Define as many milestones as your project needs. Each milestone has its own name, description, amount, and completion criteria — all tracked inside the job.

Drag-and-Drop Reorder

Change the order of milestones at any time by dragging them into position. Reorder work phases without losing any billing or completion data.

Change Order Support

Add or modify milestones mid-project with a formal change order. Clients approve scope changes before any new billing is activated.

Client Approval Required

Toggle on client approval for any milestone. The client receives a portal link, reviews the completed work, and approves or requests revisions before the invoice is generated.

Auto-Invoice on Approval

Once a milestone is approved, Kaching automatically creates and sends the invoice. No manual step needed — billing follows completion.

Outstanding Balance Tracking

See the total project value, amount invoiced to date, and remaining balance at a glance. Know exactly where each project stands financially.

02 / HOW IT WORKS

Four Steps to Milestone Billing

01

Define Milestones

Create the milestones for your project inside the job. Name each phase, set the billing amount, and arrange them in the order work will be completed.

02

Complete Work

Complete the work for each milestone. Mark it as done in the job view when you're ready for client review or ready to generate the invoice.

03

Client Approves

If client approval is enabled, the client receives a portal link and reviews the completed milestone. They approve or submit a revision request.

04

Invoice Auto-Created

Approval triggers automatic invoice creation. The invoice is sent to the client, the milestone is marked complete, and the balance tracker updates.

03 / USE CASES

What Contractors Use Milestone Billing For

Renovation Projects

Bill phase by phase — demolition, framing, finishing. Each phase has its own approval and invoice so cash flow matches the work being done.

Phase-by-phase cash flow

Custom Installations

For high-value custom work like kitchen installations or specialty flooring, milestone billing protects both sides. Clients approve before payment is triggered.

Client approval built in

Multi-Phase Commercial Work

Manage large commercial contracts across multiple milestones. Track outstanding balances, change orders, and completion status in one job view.

Full project visibility
04 / BENEFITS

Cash Flow Matches the Work

Stop waiting until project completion to get paid. Milestone billing lets you collect on each phase as it finishes, keeping cash flow strong throughout long projects.

Project Billing
Auto
Invoice on approval
0
Manual invoice steps
Bill as you buildMatch billing to actual work completed. Improve cash flow on long projects without waiting for full completion.
Drag-to-reorder phasesRestructure milestone order any time without losing billing history or completion data.
Client approval built inToggle on client approval per milestone. Clients review and approve before any invoice is generated.
Auto-invoice on completionNo manual invoice creation. Approval or completion triggers the invoice automatically.
Change order supportAdd scope formally with change orders. Clients approve changes before new billing begins.
Balance trackingSee total project value, billed to date, and remaining balance in one view at all times.
05 / RELATED TOOLS

Pair Milestone Billing With

All Features

Client Portal

Client approval

Invoicing

Billing management

Jobs

Job management

Quotes

Project quotes

Recurring Jobs

Subscription billing

Automations

Smart workflows

Start Now

START BILLING BY MILESTONE TODAY

Set up milestone billing on any job. Define phases, get client approval, and collect payment automatically as work is completed.